Shipping policy
SHIPPING POLICY
Thank you for shopping with us! Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping (US & Canada): 5–12 business days
- Standard Shipping (Europe & UK): 5–10 business days
- International Shipping: 7–15 business days
*Note: Delivery times are estimates and cannot be guaranteed.
3. Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking information will become active within 24–48 hours.
4. Customs, Duties, and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damaged or Lost Packages
If you received your order damaged, please contact us immediately with photos of the damaged item at juzayev393@gmail.com. We will arrange a replacement or refund as soon as possible.
Questions about the Shipping Policy should be sent to us at:
Email: juzayev393@gmail.com